Legal
Privacy Policy
Last updated: April 19, 2026
Flipside Investments (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect from homeowners and partners who interact with us through this website, how we use it, and the choices you have — including our text messaging practices.
Information we collect
When you submit a form on our site, request an offer, or contact us, we collect:
- Contact details: your name, phone number, and (when provided) email address.
- Property information:the address and details about the home you’re asking us about, including condition, timeline, and asking price if shared.
- Technical data: standard analytics such as IP address, browser type, pages visited, and referring URL, used to operate and improve the site.
How we use your information
- To prepare and send you a cash offer on your property.
- To contact you by phone, email, or text message about your inquiry and related services.
- To respond to questions and provide customer support.
- To comply with legal obligations and enforce our Terms of Service.
- To improve our website and service quality.
SMS & text messaging
By checking the consent box on any of our forms and providing your phone number, you expressly consent to receive transactional and marketing text messages and phone calls from Flipside Investments at the number provided, including through automated technology. Consent is not a condition of any purchase or service.
- Message frequency variesbased on your inquiry — typically a few messages per week while we prepare and discuss your offer.
- Message and data rates may apply according to your mobile carrier plan.
- Reply STOP to any message at any time to unsubscribe. Reply HELP for assistance, or contact us at (818) 351-2975.
- Carriers are not liable for delayed or undelivered messages.
Mobile opt-in data and consent are never shared with third parties or affiliates for marketing purposes. Your phone number and SMS consent stay with Flipside Investments and the service providers who help us deliver messages on our behalf.
How we share information
We do not sell your personal information. We share it only with:
- Service providerswho help us operate the business — for example, our CRM, messaging platform, analytics, and hosting providers — under contracts that require them to protect your information.
- Legal and safety requirements when required by law, subpoena, or to protect rights, property, or safety.
- Business transfers in the event of a merger, acquisition, or sale of assets, with notice to you.
Data retention & security
We retain your information for as long as needed to provide our services and comply with legal, tax, and accounting requirements. We use commercially reasonable administrative, technical, and physical safeguards to protect your data. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your choices & rights
- Access or delete your information by contacting us at privacy@flipside-investments.com.
- Opt out of texts any time by replying STOP.
- Opt out of marketing emails using the unsubscribe link in the email footer.
- California residents have additional rights under the CCPA/CPRA, including the right to know, delete, and opt out of the sale or sharing of personal information. We do not sell personal information.
Cookies & analytics
We use cookies and similar technologies to operate the site and understand how it’s used. You can control cookies through your browser settings. Disabling cookies may affect site functionality.
Children’s privacy
Our services are intended for adults 18 and older. We do not knowingly collect information from children under 18. If you believe a child has provided us with information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. When we do, we update the “Last updated” date above. Material changes will be highlighted on this page.
Contact us
Questions about this policy or your information? Reach out:
- Email: privacy@flipside-investments.com
- Phone: (818) 351-2975
See also our Terms of Service.